As you know, Indiana 811 recently implemented a new ticketing software system, Exactix. With this new, advanced ticketing platform, Indiana 811 will no longer be utilizing 811NOW. As a result, the 811NOW brand and website will be fading away throughout the coming year. Please review the following reminders as Indiana 811 transitions away from using… Read more
Mark your calendars for the 9th annual Midwest Damage Prevention Training Conference (MWDPTC)! The MWDPTC is taking place Nov. 10-12, 2021 and is returning to the French Lick Resort in French Lick, Indiana. We’re thrilled to welcome you back in-person this fall for a week of damage prevention education and networking. The MWDPTC Planning Team… Read more
The beginning of the busiest season of the year for excavators is underway. As the weather warms up and more digging projects begin, we have a few announcements and reminders to share: Indiana 811 does NOT locate utilities. We transmit the ticket to utility owners who mark their own facilities. Our member utilities don’t locate… Read more
New Ticketing Platform, Exactix Indiana 811’s new ticketing software, Exactix by 4iQ Solutions, launched earlier this month. This new ticketing platform offers the core benefits of online ticketing, with the added value of a world-class geocoding engine to define safe and accurate excavation notification areas. Irth, the previous ticketing software, is no longer available. If… Read more
Indiana 811 reminds Hoosiers to contact 811 before digging for home improvement projects to prevent damage to underground utility lines, and keep communities safe and connected to essential services. INDIANAPOLIS (April 1, 2021) – With warmer weather approaching and spring home improvement projects beginning, Gov. Eric Holcomb recently proclaimed April as Indiana Safe Digging Month…. Read more
Exactix is finally here. The new locate ticket software is launching tonight and will be available for use tomorrow morning. As this state-of-the-art software launches this evening in Indiana, please note that online tickets will be unavailable tonight from 7 p.m. – 12 a.m. and Indiana 811 will only accept damage and emergency tickets over… Read more
After much anticipation, Exactix by 4iQ Solutions is launching in Indiana this week! When Exactix launches the night of Wednesday, March 31, Irth will no longer be available. If you have Irth bookmarked in your browser, you will need to update the link to Exactix. If you have been through an 811-led training and currently… Read more
When Exactix launches on the night of March 31, new mapping technology will be available that will benefit locators, excavators and members. The new satellite mapping feature allows users to switch between a street and aerial view of the base map. All map features are available on both map views, so users are able to… Read more
Exactix is launching on the night of March 31. If you haven’t done so yet, it’s time to get familiar with the new software before creating your first locate request using Exactix! The login page allows users to enter the platform with their username and password or view a ticket and positive response information by… Read more
Exactix is launching in less than three weeks on the night of March 31. Do you still have questions about our new online ticketing platform? Check out some frequently asked questions below! When will Exactix launch? Exactix will launch by the night of March 31, 2021. Why is Indiana 811 transitioning to Exactix? Indiana 811… Read more