Exactix Launches Tonight. Online Tickets Unavailable 7 p.m. – 12 a.m.

Exactix is finally here. The new locate ticket software is launching tonight and will be available for use tomorrow morning. As this state-of-the-art software launches this evening in Indiana, please note that online tickets will be unavailable tonight from 7 p.m. – 12 a.m. and Indiana 811 will only accept damage and emergency tickets over… Read more

Launching this Week! New Ticketing Software

After much anticipation, Exactix by 4iQ Solutions is launching in Indiana this week! When Exactix launches the night of Wednesday, March 31, Irth will no longer be available. If you have Irth bookmarked in your browser, you will need to update the link to Exactix. If you have been through an 811-led training and currently… Read more

Satellite Mapping Features on Exactix

When Exactix launches on the night of March 31, new mapping technology will be available that will benefit locators, excavators and members. The new satellite mapping feature allows users to switch between a street and aerial view of the base map. All map features are available on both map views, so users are able to… Read more

Get a Sneak Peek of Exactix! Explore Indiana 811’s New Ticketing Software

Exactix is launching on the night of March 31. If you haven’t done so yet, it’s time to get familiar with the new software before creating your first locate request using Exactix! The login page allows users to enter the platform with their username and password or view a ticket and positive response information by… Read more

Exactix is Launching Soon!

Exactix is launching in less than three weeks on the night of March 31. Do you still have questions about our new online ticketing platform? Check out some frequently asked questions below! When will Exactix launch? Exactix will launch by the night of March 31, 2021. Why is Indiana 811 transitioning to Exactix? Indiana 811… Read more

Exactix Mapping Features – Launching March 31

Exactix is launching on the night of March 31! Once Exactix launches, the current ticketing system, Irth, will no longer be available. There are so many exciting features to look forward to in the Exactix platform, including State-of-the-art mapping tools and updated maps, a custom-built geocoding engine, and cloud-based technology. Learn more about Exactix mapping… Read more

New Ticketing Platform to Launch End of March

Indiana 811’s new ticketing software, Exactix by 4iQ Solutions, is set to launch at the end of March. This new ticketing platform will offer the core benefits of online ticketing, with the added value of a world-class geocoding engine to define safe and accurate excavation notification areas. When Exactix is launched at the end of… Read more

Exactix Launch Details

Indiana 811 Stakeholders, Thank you for your interest in Exactix, our new state-of-the-art call center software launching soon! We have been hard at work on the implementation, configuration, and testing of Exactix since April 2020. We are looking forward to launching Exactix at the end of March! You may be asking yourself: Where can I… Read more

Base Map Update

Indiana 811 Members: In an effort to better serve you, Indiana 811 will be updating the base maps used for notifications. The new maps include new streets, street name changes (I.E. County road name to 911 name) and more accurate road placements. As you know, we are currently unable to precisely identify a small percentage… Read more

Excavator News December 2020

The 2020 Virtual Midwest Damage Prevention Training Conference, held this November, brought excavation news and safety education to excavators in Indiana and beyond. If you missed the conference, you don’t have to miss out on valuable training and educational sessions. Watch sessions that you missed, such as “Introduction to Exactix for Excavators”, where excavators were… Read more