Online ticket entry is fast and easy, allowing ticket submission from a computer or mobile device. Our ticketing system, Exactix, provides options based on your excavating needs:
Pro
This account role is used by professional excavators and utilities, allowing the most flexibility with tickets:
- Process Dig and Design tickets
- Enter a variety of Normal Notice dig tickets such as:
- Single Address
- Multiple Address
- Intersections
- Complex sites like road frontage, fields and properties with no address.
- Provide detailed locate instructions
- Ability to edit the map and add attachments to tickets
- Manage your tickets using "Work Completed" feature
- Perform other ticket functions on your tickets and tickets from others in your office such as:
- Remarks
- Extensions
- Copies
- Cancels
- Check the marking status by viewing the members' positive response(s)
A Pro account requires you to complete a self-guided training course before activation.
Home
A Home account can be used by professional excavators and members but has very limited options:
- Process Dig tickets
- Only allows one address on a ticket that sits within 200 feet of the addressed road
- Requires you to select from predetermined locate instructions (front, rear, east, west, north, south, entire property)
- Can not edit the map
The Home account does not require training.