Indiana 811 Existing Member Update Forms
If you would like to enter locate requests online, please visit https://indiana811.org/pros/exactix-training/.
Primary and Alternate Membership Contacts (The primary contact is authorized to make Membership changes. The annual ballots to vote for the Board of Directors are only sent to the primary contact)
Service Area Contact(s) (Mapping/GIS person who can update your mapping with Indiana 811).
Ticket Delivery Destinations (where all tickets are sent based on ticket type and time/weekday of delivery)
After-Hours Emergency/Damage Ticket Destination and Contact Information
Hours of Operation and Holidays
Setup Positive Response (see https://indiana811.org/member-utility-positive-response/ if you have questions)
Facility Types that you Own and/or Operate
Additional Contact/Destination Forms
After-Hours Emergency/Damage Ticket Destination – where your emergency and damage tickets are sent based on time/weekday of delivery
Manual Calls Through 6:59am ET on 12/17/2024 – After-Hours Manual Call Outs on Emergency/Damage Tickets – Contact information for current manual callout process based on Indiana 811’s after-hours policy
Starting 7am ET on 12/17/2024 – Emergency/Damage Automated Call – Contact information for automated calls. Visit https://indiana811.org/automated-call-outs/ for more information.
Additional Notice Destination – optional (send all additional notices to a secondary destination (text/sms, email, web request) in addition to the main destination that currently receives those notice types)
Design Ticket Destination – optional (where design tickets are sent, see https://indiana811.org/pros/design-tickets/ for more information)
Design Inquiry – optional (A tool that lists affected member utilities and, if provided, their contact information to authorized users for planning purposes, see https://indiana811.org/pros/design-tickets/ for more information)
Additional Contacts – optional. Features include:
- view your Member tickets and reports
- view and enter Positive Response for your Member tickets
- compare your Service Area (map of your underground facilities) to the tickets’ dig site
Should you have any questions, please see our member FAQ document or contact Member Services [email protected] or 317-893-1470.