Indiana 811 Existing Member Update Forms
If you would like to enter locate requests online, please visit https://indiana811.org/pros/exactix-training/.
Primary and Alternate Contact (The primary contact is authorized to make Membership changes. The annual ballots to vote for the Board of Directors are only sent to the primary contact)
Service Area Contact(s) (Mapping/GIS person who can update your mapping with Indiana 811). Features include:
- view your Member tickets and reports
- compare your Service Area (map of your underground facilities) to the tickets’ dig site
Ticket Delivery Destinations (where all tickets are sent based on ticket type and time/weekday of delivery)
After-Hours Emergency/Damage Ticket Destination and Contact Information – (where your emergency and damage tickets are sent based on time/weekday of delivery and contact information for manual callouts based on Indiana 811’s after-hours policy)
Hours of Operation and Holidays
Setup Positive Response (see https://indiana811.org/member-utility-positive-response/ if you have questions)
Facility Types that you Own and/or Operate
Additional Contact/Destination Forms
SMS/Text After-Hours Emergency/Damage Ticket Destination – optional (the ticket will be sent by SMS/Text to a mobile phone number in addition to sending to your main destination)
Design Ticket Destination – optional (where design tickets are sent, see https://indiana811.org/pros/design-tickets/ for more information)
Design Inquiry – optional (A tool that lists affected member utilities and, if provided, their contact information to authorized users for planning purposes, see https://indiana811.org/pros/design-tickets/ for more information)
Additional Contacts – optional. Features include:
- view your Member tickets and reports
- view and enter Positive Response for your Member tickets
- compare your Service Area (map of your underground facilities) to the tickets’ dig site
Should you have any questions, please see our member FAQ document or contact Member Services [email protected] or 317-893-1470.