GREENWOOD, Ind., and DUBLIN, Ohio (April 22, 2020) – Underground Safety Alliance (USA), the umbrella not-for-profit organization for Indiana 811 and Kentucky 811, and 4iQ Solutions, a developer of call center software and cloud-based services, today announced a partnership to bring 4iQ’s leading software platform to USA’s 811 notification centers. Terms of the partnership were not disclosed.
4iQ’s software platform Exactix, the most widely selected and fastest-growing platform for U.S. 811 notification centers, will provide USA’s 811 centers with a world-class geocoding engine to define safe and accurate excavation notification areas. The platform’s quality control capabilities, along with tight integration to 4iQ’s industry-leading training and assessment software Coursettra, will bring a revolutionary process flow for all stakeholders of the Indiana 811 and Kentucky 811 notification systems.
Jason Adams, President and CEO of 4iQ, said, “We are honored to be selected by Underground Safety Alliance and are excited that our vision for Exactix is shared by their team. This partnership will be the foundation for building the most advanced 811 notification center for the membership of Indiana 811 and Kentucky 811.”
“We are thrilled that our partnership with 4iQ Solutions promises to make the notification process safer and more efficient for our member utility operators, their utility locators, professional excavators and homeowners,” said Dan Lucarelli, Executive Director for Underground Safety Alliance. “4iQ’s experience, team and decades of industry knowledge will prove invaluable as we meet our aggressive timeline for implementation. This software has the capacity we need to manage 2 million inbound tickets per year and the scalability to grow with us as our membership expands.”
About Underground Safety Alliance
Underground Safety Alliance (USA) is the not-for-profit umbrella organization for Indiana 811 and Kentucky 811, providing “Call Before you Dig” services in Indiana and Kentucky, respectively. In 2019, USA processed 1.9 million requests to locate underground facilities and sent almost 11 million tickets to 1,600 underground utility members in both states.
About 4iQ Solutions
4iQ Solutions, LLC is an employee owned technology company based out of Dublin, Ohio. Founded in 2012, 4iQ has developed solutions for organizations looking to leverage their data by providing software and cloud-based services. From advanced curriculum and certification tools used by large industry call centers and universities to specific services built for providing accuracy in the damage prevention effort, 4iQ Solutions continues to move industries forward by working directly with clients in the design and development processes.