Service Area Mapping

Service Areas are the mapped location of our Member Utility’s underground facilities within the State of Indiana.  Your company will receive locate requests based on this area.  It is important and the Member’s responsibility to provide Indiana 811 with their most current mapping.  The two ways to provide your service area are listed below.

Upload Process

Indiana 811 provides a feature for utility members to upload ESRI Shape File.

To begin the upload process you will first need to login to the system here.If you do not have a user name and password into the system, an account will need to be created for you. Please email Member Services to start the process for account creation.

For upload instructions and training videos, please click here.

Manual Process

The other option is to manually draw your service area using our online mapping program.  The program is user friendly and requires a brief training session. To gain access to the program, please email Member Services.

For training videos, please click here.

Acceptance of Changes to your Service Area

Whether you upload a shape file or manually draw your service area, the changes are only considered pending. To have these changes saved and released into production to become part of your active service area, please contact Member Services.